Fire Service & Breakdown Engineer – North West London

An Independently-owned electronic fire & security company; accredited by SSAIB, UKAS and BAFE; designs, installs, commissions and maintains tailored, modern and effective electronic fire & security systems, is now looking to expand the service engineering team. My client works within 25 miles of Hertfordshire

DUTIES AND RESPONSIBILITIES

• ·         Maintenance of conventional & addressable fire detection systems
• ·         Maintenance of emergency lighting systems
• ·         Maintenance of automatic opening vents
• ·         Fault finding and repairs to above systems
• ·         To provide reliable, quality support to our customers at all times
• ·         To have a professional telephone and face to face manor
• ·         Assist customers and regional team with technical issues either on the phone or face to face
• ·         A flexible approach to working hours. Out of hours working will be required at times
• ·         Achieve operation KPI set by the companies
• ·         Provide assistance and training to other team members as required
• ·         Ensure you operate in line with the companies vision mission and values

SKILLS, COMPETENCIES & ATTRIBUTES

• ·         Must have a high level of experience of our industry (Minimum 3 years experience)
• ·         Excellent technical knowledge of fire & security systems
• ·         Have a systematic/logical approach to tasks & problems
• ·         Ensure all tasks are carried out quickly & efficiently
• ·         Be presentable in person and in vehicle and tools
• ·         Excellent communication and organisational skills
• ·         Be aware of and responsible for the equipment required to complete the necessary works including emergency van stock.
• ·         Understand the need for precise completion of paperwork records of jobs and full use of PDA device.
• ·         Have a polite but assertive telephone manor
• ·         Good knowledge of London and the home counties postcodes
• ·         Good customer service skills
• ·         Ability to motivate staff & colleagues and lead by exam

Salary & Package

• ·         Regular One 2 One Check-Ins with Line Manager
• ·         Continued Professional Development & Ongoing Training
• ·         25 Day Holiday Plus Bank Holidays Increasing to 35 Days (1 Day Extra Per Annum To 30 Days & A Further 5 Days After 10 Years)
• ·         Flexible & Remote Working Where Possible
• ·         Company Culture That Promotes Work Life Balance
• ·         Access To Mental Health Care Support
• ·         Salary Sacrifice Pension Scheme
• ·         Childcare Voucher Scheme
• ·         Max 3-Year-Old Company Vehicle
• ·         Basic salary up to £36k
• ·         Laptop, Van or car, Phone

This is a great opportunity to join a successful and very well-established company, offering not just a job, but a career.