(Night Worker) Control Room Operator – Yate

Salary: – £22,383 – After successful training

Remit includes
Carrying out duties relating to monitoring CCTV & Alarm systems
Dispatching appropriate emergency services and/or keyholders
Fielding inbound telephone & email enquiries
Responding & directing Message Handling calls on behalf of our partners
Booking emergency engineers & logging information across multiple software platforms
Assisting with False Alarm Management
Commissioning new sites

Working on a 12hr, 4on/4 off rolling shift pattern

Skills & Experience:
A focus on delivering good customer service is essential
Excellent written communication skills
Great telephone manner
Competent IT/Computer skills
Ability to work under pressure

CCTV/Alarm Handling Public Space Surveillance (CCTV) – SIA License (Advantageous but training provided for the right candidate/s)

 Please apply to Security Fire Recruitment UK ASAP